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HANDMADE IN YORKSHIRE | FREE UK-WIDE DELIVERY
Frequently asked questions
Yes, we offer an optional mattress removal service for a small additional fee. Just let us know in advance if you'd like us to take your old one away on delivery day.
We recommend thinking about your sleeping position, body weight, and any specific support needs like back or joint pain. Our Mattress Buying Guide (https://www.yorkshiremattressco.co.uk/mattress-buying-guide)is a great place to start, and if you’re still unsure, our team is always happy to offer advice.
Yes, you're welcome to visit our Yorkshire showroom (https://www.yorkshiremattressco.co.uk/contact)to test our full mattress range in person. It’s the best way to find the right feel for your body and sleep style. For those shopping online, we’re just a call away to talk you through the options.
We do! From small doubles to emperor sizes, even custom shapes for boats, caravans, and unique spaces, we can handcraft a mattress to suit your needs. Just get in touch with your measurements for a quote. You can find out more about our custom mattresses here. (https://www.yorkshiremattressco.co.uk/custom-mattress)
Yes, all of our mattresses come with a one year manufacturer’s guarantee.
Yes, we offer zip and link mattresses, ideal for super king beds where you want two separate sleeping surfaces that can be joined together. These are popular with hotels and couples who prefer different firmness levels. Get in touch today to find out more. (https://www.yorkshiremattressco.co.uk/contact)
Yes, our full range is available to order online. If you're not sure which mattress is right for you, we recommend reading our Mattress Buying Guide (https://www.yorkshiremattressco.co.uk/mattress-buying-guide)or getting in touch.
Our Signature Collection features natural fillings (https://www.yorkshiremattressco.co.uk/signature-collection)like wool, horse hair, mohair and hemp, chosen for their comfort, breathability, and sustainability. These materials help regulate temperature and keep you dry throughout the night for a cooler, more comfortable sleep.
Due to the handmade nature of our mattresses, slight variations in size can occur. In some cases, a mattress may have a discrepancy of up to approximately 1.5 inches on each side. This is normal for traditionally crafted products, where natural materials and hand-finished processes are used. These small variations do not affect the comfort, support, or overall performance of the mattress.
Standard lead times range from 2 to 4 weeks, depending on the model and size. We'll keep you updated every step of the way and confirm a delivery date once your mattress is ready.
Yes! We provide free delivery and setup as standard. Our experienced team will place your new mattress in the room of your choice and remove any packaging, so you don’t need to lift a finger.
Yes, we deliver across mainland UK for free, and we also include full setup of your mattress at no extra cost.
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