Question 1

Can I get my old mattress taken away?

Accepted Answer

Yes, we offer an optional mattress removal service for a small additional fee. Just let us know in advance if you'd like us to take your old one away on delivery day.

Question 2

How do I choose the right mattress for me?

Accepted Answer

We recommend thinking about your sleeping position, body weight, and any specific support needs like back or joint pain. Our Mattress Buying Guide (https://www.yorkshiremattressco.co.uk/mattress-buying-guide)is a great place to start, and if you’re still unsure, our team is always happy to offer advice.

Question 3

Can I try before I buy?

Accepted Answer

Yes, you're welcome to visit our Yorkshire showroom (https://www.yorkshiremattressco.co.uk/contact)to test our full mattress range in person. It’s the best way to find the right feel for your body and sleep style. For those shopping online, we’re just a call away to talk you through the options.

Question 4

Do you make custom size mattresses?

Accepted Answer

We do! From small doubles to emperor sizes, even custom shapes for boats, caravans, and unique spaces, we can handcraft a mattress to suit your needs. Just get in touch with your measurements for a quote. You can find out more about our custom mattresses here.  (https://www.yorkshiremattressco.co.uk/custom-mattress)

Question 5

Is there a guarantee on your mattresses?

Accepted Answer

Yes, all of our mattresses come with a one year manufacturer’s guarantee.

Question 6

Do you offer zip and link mattresses?

Accepted Answer

Yes, we offer zip and link mattresses, ideal for super king beds where you want two separate sleeping surfaces that can be joined together. These are popular with hotels and couples who prefer different firmness levels. Get in touch today to find out more. (https://www.yorkshiremattressco.co.uk/contact)

Question 7

Can I order online?

Accepted Answer

Yes, our full range is available to order online. If you're not sure which mattress is right for you, we recommend reading our Mattress Buying Guide (https://www.yorkshiremattressco.co.uk/mattress-buying-guide)or getting in touch.

Question 8

Do you use natural fillings?

Accepted Answer

Our Signature Collection features natural fillings (https://www.yorkshiremattressco.co.uk/signature-collection)like wool, horse hair, mohair and hemp, chosen for their comfort, breathability, and sustainability. These materials help regulate temperature and keep you dry throughout the night for a cooler, more comfortable sleep.

Question 9

How long will my mattress take to arrive?

Accepted Answer

Standard lead times range from 2 to 4 weeks, depending on the model and size. We'll keep you updated every step of the way and confirm a delivery date once your mattress is ready.

Question 10

Do you offer delivery and setup?

Accepted Answer

Yes! We provide free delivery and setup as standard. Our experienced team will place your new mattress in the room of your choice and remove any packaging, so you don’t need to lift a finger.

Question 11

Do you deliver outside of your local area?

Accepted Answer

Absolutely. We offer free nationwide delivery and setup across the UK.

The Yorkshire
Mattress Co.

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Frequently asked questions

The Yorkshire Mattress Co.

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